• Are you passionate about talking to Small Business Customers about their Transactional Banking needs?
• Do you like working in a fun, passionate and supportive team?
• Build your career and develop within a results-oriented and delivery-focussed team
• Permanent opportunity- Melbourne based

In this Senior Associate Outbound role, you will:

• Identify and address the transactional banking needs of new and existing customers through referrals received via our NAB website and proactive outbound leads.
• Effective funnel management through tracking and addressing customer’s needs as they progress through different stages, from initial conversation to final solution.
• Support our customers shift towards digital adoption, improving cash management practices and helping connect them across the organisation through referrals to support their ongoing and future needs
• Deliver relationship excellence by the consistent application of our Sales force reporting Guidelines and Protocols
• Proactively manage risk; meeting all policy and compliance requirements; performing controls; adhering to process and
• Follow procedures pertinent to role; and escalating events, issues or breaches as they are identified
• Meet performance goals

What you'll bring:

• Outbound sales experience preferred
• Comprehensive knowledge of business / commercial practices
• A sound understanding of transaction products and services
• Ambition, outstanding interpersonal skills and an enthusiastic self-starter!
• A degree in Business or Finance is desirable

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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