• Utilise your expertise in leading communications project initiatives and events
• A team that wins together through hard work and professionalism
• You’ll join a high-performing business, backing talented individuals 
• 6-month fixed term contract

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Consultant Communications, Change & Engagement you will join NAB’s Personal Banking Enablement team that’s doubling down making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Lead the communications for key strategic and BAU initiatives and events for Personal Bank.
• Prepare communications plans and provide communications advice and expertise to support the achievement of Personal Bank’s strategic ambitions.
• Develop compelling narrative and key messages, that clearly articulate a compelling case, driving the required change or engagement to enable benefit realisation.
• Produce communications for the business, including emails, Executive and Leader speaking points, presentation packs, intranet copy, social media posts and videos etc.
• Manage forums and events (face-to-face and online) for the business, including agenda/content recommendations, coordination and briefing of speakers and development of associated supporting communications materials.
• Manage approval with the appropriate stakeholders.
• Monitor and assess the effectiveness of communications.
• Provide day-to-day leadership and direction to less senior communications professionals as required.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Extensive experience within an internal, change or external communications role ideally within Banking and Finance and/or across a large enterprise corporate business.
• Proven ability to navigate through the project lifecycle, from ambiguity to clarity.
• Deliver to and work within tight deadlines, while juggling multiple and sometimes conflicting priorities.
• Excellent written, presentation and communication skills.
• A commercial mindset with exceptional stakeholder management and the ability to influence outcomes and delivery.
• Highly organised and analytical eye for attention to detail.

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.