Senior Consultant Comms and Multimedia
- 809302
- VIC- Melbourne CBD
- Banking & Financial Services
- Change Management
- Permanent Full time
- Opening at: Sep 24 2026 - 06:00 AEST
- Closing at: Oct 1 2026 - 23:55 AEST
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Be a trusted communications adviser to executive leaders across Personal Banking.
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Shape compelling narratives that connect colleagues with strategy, transformation and change.
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Create innovative multimedia content using contemporary digital platforms and AI-enabled tools.
Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.
In the role of Snr Consultant Comms & Multimedia, you will join the PB Change Enablement team, contributing to key business priorities and continuously improving how we serve our customers.
You’ll make an impact each day by:
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Partnering with executive leaders to develop proactive communication strategies, plans and key messages.
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Creating high-quality multimedia content, including presentations, videos, podcasts, infographics and digital stories.
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Supporting executive forums, town halls and leadership events with clear, engaging and audience-focused communications.
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Using audience insights, analytics and emerging technologies to improve communication quality, reach and engagement.
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Coaching communication, change and enablement practitioners while strengthening content governance and knowledge accessibility.
You’ll bring to this role:
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Extensive experience in executive, strategic, change, digital or multimedia communications within a complex organisation.
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Strong advisory and stakeholder-influencing skills, with experience partnering with senior leaders.
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Exceptional written, verbal, visual storytelling and executive presentation capabilities.
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Demonstrated experience developing communication strategies and multimedia content that improve engagement and understanding.
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Relevant tertiary qualifications and proficiency across contemporary communication, multimedia, digital collaboration and AI-assisted content tools.
A diverse and inclusive workplace works better for everyone
We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities. If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
“#LI-DNI”
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