Manager, Performance and Reporting
- Lead portfolio performance management, financial oversight and strategic planning across NAB's Consumer Cards business
- Deliver executive-level insights, reporting and governance that influence key business decisions and investment priorities
- Partner across Product, Risk, Finance, Marketing, Analytics, Distribution and Operations to drive sustainable growth and customer outcomes
As a Manager, Performance & Reporting, you'll play a pivotal role in shaping the performance and strategic direction of the Consumer Cards portfolio. Leading a small team, you'll provide the insights, governance and performance frameworks that support effective decision-making, portfolio optimisation and delivery against financial, customer and regulatory objectives.
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Each day, you'll go above and beyond to:
- Lead the development of annual business plans, performance tracking and portfolio reporting across the Consumer Cards business
- Drive strategic prioritisation across product, customer, regulatory and technology investments
- Coordinate strategic reviews, portfolio planning cycles and quarterly business reviews
- Develop robust reporting processes that ensure data accuracy, quality, reconciliation and transparency
- Lead budgeting, forecasting and financial planning activities for the cards portfolio
- Prepare Executive, Leadership and Board reporting that informs strategic decision-making
- Translate enterprise and business objectives into actionable portfolio plans and performance measures
- Establish and maintain integrated performance management frameworks across the portfolio
- Monitor progress against business plans, strategic objectives and transformation commitments
- Identify portfolio risks, dependencies and performance challenges, driving timely actions and solutions
- Analyse competitor activity, market trends and customer insights to identify growth opportunities
- Coordinate cross-functional action plans and ensure delivery accountability across strategic initiatives
- Foster a culture of performance discipline, continuous improvement and strong governance across the business
We're looking for the best and brightest to deliver the best for our customers. You'll need:
- 5+ years' experience in product management, portfolio management, banking, financial services or payments
- Proven experience leading planning, strategy, performance management or portfolio management functions
- Strong commercial acumen and understanding of portfolio economics and performance drivers
- Advanced analytical and problem-solving skills with the ability to interpret data and drive decision-making
- Experience leading executive-level reporting, governance and business planning activities
- Strong financial management capability, including forecasting, budgeting and investment prioritisation
- Demonstrated ability to influence senior executives and lead outcomes across complex stakeholder groups
- Exceptional stakeholder management and communication skills
- Experience developing performance management frameworks, KPIs and portfolio reporting
- Ability to identify opportunities, balance competing priorities and drive execution against strategic objectives
- Strong leadership capabilities with experience developing teams and fostering accountability
- Tertiary qualification in Business or a related discipline, with postgraduate qualifications highly regarded
A diverse and inclusive workplace works better for everyone
We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities. If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Recommended Jobs
Consultant, Planning Enablement
NSW- Sydney CBD. VIC- Melbourne CBD Personal Everyday BankingAnalyst, Performance & Reporting (Consumer Cards)
NSW- Sydney CBD. VIC- Melbourne CBD Personal Everyday BankingManager, Performance and Reporting
NSW- Sydney CBD. VIC- Melbourne CBD Personal Everyday Banking
