Senior Product Consultant

Job no: 796354
Work type: Fixed term Full time
Location: VIC- Melbourne CBD
Categories: Various categories

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  • Bring your experience as a Senior Product Consultant in Merchant Services
  • Utilise your Payments & Acquiring experience in this high-profile role
  • 13-month fixed term contract opportunity

As our Senior Product Consultant, Merchant Products, (13 month fixed term contract opportunity), you will

  • Be part of a high-performance team actively contributing to shaping our vision for the Card Not Present product portfolio
  • Support the roadmap of business outcomes, be a key SME in the Card Not Present product team and support Product Managers with growth and efficiency opportunities
  • Represent the voice of the customer to support and deliver on the vision and roadmap for the products and services of the Merchant Products Sub Domain
  • Understand process flow and hold compliance accountability, including customer-facing and internal processes, and supporting technology
  • Ensure products meet Card Scheme and regulatory requirements
  • Monitor, escalate and support remediation for product related issues.  Oversee and track the accuracy of product variations and risk reviews to ensure product compliance

What you will bring:

  • Demonstrated experience working in a similar Product Management role within Payments & Acquiring in the Financial Services and/or FinTech sector
  • Knowledge and understanding of Acquiring Payments products
  • Ability to develop productive relationships with product managers, risk, product support, operations, and delivery colleagues
  • Proven change experience in delivering change, especially change involving digital and technology
  • Demonstrated experience in managing the product life-cycle, develop concepts, translate to technical build and implement change initiatives
  • Analytical and problem-solving skills – the ability to collect, synthesize and analyse complex data and situations to identify insights and opportunities
  • Strategic thinking and concept development with the ability to think laterally and develop commercial business cases and delivery initiatives
  • Experience and knowledge of Agile delivery methodologies
  • Excellent communication skills with the ability to engage with our key partners and stakeholders

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. 

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Position Description

Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time

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