Manager, Business Improvement

Job no: 796293
Work type: Permanent Full time
Location: VIC- Melbourne CBD
Categories: People & Culture

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Reporting to the Head of Transformation and Enablement in People and Culture, you will lead a small team of diverse and talented individuals to drive program delivery for Culture (P&C) within NAB. You will be driven by customer obsession and demonstrate process improvement initiative to uplift the colleague experience.

  • Drive customer obsession and uplift colleague experiences within People and Culture
  • Use your leadership and influencing skills to lead key programs and project initiatives
  • Make a genuine difference through the work you do

In this role, you will:

  • Manage a diverse and engaged team and provide advice and insight on a wide range of tasks or problems using your expertise.
  • Support the P&C Leadership Team with relevant reporting to drive business decisions and projects.
  • Embed Agile ways of working with delivery support for key programs identified via the demand management process.
  • Continuously improve business performance by partnering and building strong relationships with the People and Culture function and key internal stakeholders.
  • Identify opportunities or changes to maximise efficiency to uplift Colleague experience.

What you’ll bring:

  • Previous leadership and HR experience in a similar role within P&C or HR Team.
  • Understanding of project delivery frameworks and lifecycles.
  • Ability to apply analytical judgment and make recommendations based on data resources.
  • Strong stakeholder management and engagement skills.
  • Excellent written and verbal communication skills to liaise and influence key stakeholder groups
  • A curious and inquisitive mind, able to self-manage according to timelines, priorities and outcomes

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. 

Position Description

Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time

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