At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.

Working within our Business & Private Bank Business Lending division we aim to ensure that NAB's customers receive a safe, reliable, transaction and payment services.

About the Role:

The Invoice Finance Operations team are responsible for servicing and providing operations support across a specialised product that provides customers the ability to obtain funding (line of credit) whilst waiting for invoice settlements, to support customers cashflow needs.  In this role you will be responsible for the timely and accurate processing of Invoice Finance Customer requests.  Your day-to-day tasks will include reviewing, verifying, and processing of invoices and refunds, reconciling customer’s end of month reconciliations as well as inbound and outbound phones calls with our customers.

In addition you will:

• Facilitate Invoice Finance transactions relevant to customer requirements, reviewing and monitoring all relevant information.

• Balancing/reconciling customers End of Month ledger to Bank records  
• Inbound and Outbound calls to our customers, responding to queries

• Assist in delivering customer and process improvement initiatives

About you:

• Knowledge of product is advantageous i.e. cash flow solution (Invoice Finance)
• Excellent organizational and time management skills 
• The role holder is likely to be of tertiary standard of education in Business, Accounting/Commerce 
• Problem Solving mindset & Risk awareness is essential
• Proficient in Excel, Word, Outlook

 A diverse and inclusive workplace works better for everyone.

At nab, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be. 

More focus on you:
We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. 

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status.

Please note candidate screening methodologies and interviews may be conducted prior to the closing date of the job advert.