• Permanent opportunity based in Bendigo (VIC)
• Be responsible for the overall performance of your branch through coaching, mentoring, leadership, and direction
• Drive performance outcomes to achieve business objectives by actively identifying opportunities to meet customer needs

In this Branch Manager role, you will:

• Be responsible for the overall performance of your branch through coaching and mentoring, leadership, and direction
• Drive performance outcomes to achieve business objectives by actively identifying opportunities to meet customer needs
• Deliver a brilliant, consistent, and engaging customer experience to our customers and partners; making sure everyone within your team understands the importance at delivering this every time
• Ensure that the standards, procedures, and systems set out NAB remain in place across the branch
• Manage performance & strategic development of the branch and its relationship with the wider Retail division

What you will bring:

• Proven experience in management, with the ability to inspire and influence others
• A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
• An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
• A keen eye for detail that ensures transactions are completed efficiently and accurately
• An appreciation for inclusion and the diversity of our customers.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

#LI-DNI