Join Our Team as a Customer Advisor in Kojonup!

Are you passionate about helping people and looking for a meaningful role in a close-knit community? We have an exciting opportunity for a Customer Advisor in Kojonup, Western Australia.

In this role, you will:

• Provide exceptional service and financial advice to our local customers.
• Build strong relationships within the community and contribute to the success of our branch.
• Driving changes for our customers to help make their banking simple, easy and secure by demonstrating our Smarter Banking options (self-service and digital)
• Assisting our customers with account opening, unsecured Lending and banking transactions and being responsible for ensuring all customer details are accurate and up-to-date 
• Enjoy a fulfilling career while experiencing the charm and beauty of Kojonup.

We offer a supportive work environment, opportunities for professional growth, and the chance to become an integral part of the Kojonup community.

If you’re ready to make a difference in a welcoming regional setting, apply now to join our team in Kojonup.

The hours: 

Monday         9:00am - 4:15pm
Tuesday        9:00am - 4:15pm
Wednesday    9:00am - 4:15pm
Thursday        9:00am - 4:15pm
Friday            9:00am - 4:15pm

What will your day look like?

• Identifying customer needs by finding NAB’s most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent and customised customer service experience every step of the way. 
• Assisting our customers with account opening, unsecured Lending and banking transactions and being responsible for ensuring all customer details are accurate and up-to-date 
• Driving changes for our customers to help make their banking simple, easy and secure by demonstrating our Smarter Banking options (self-service and digital)
• Undertaking ongoing training and development to enhance your career development 

What you will bring: 

• A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile. 
• An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.  
• A keen eye for detail that ensures transactions are completed efficiently and accurately 
• An appreciation for inclusion and the diversity of our customers 
• A willingness to learn and adapt in a complex and challenging environment
•  

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.