• Drive economic participation and create meaningful outcomes for Aboriginal and Torres Strait Islander customers and communities
• Leverage your commercial banking expertise to support complex and strategic customer opportunities
• Join NAB's First Nations Business & Community team and be a force for positive change across Queensland

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships, supporting our ambition to be the most customer-centric company in Australia and New Zealand.

In the role of Senior Specialist, First Nations Business - Queensland, join the Specialist Business Banking Team in Brisbane and play a pivotal role in growing NAB's Indigenous Business & Community specialisation across the state. You will partner with internal stakeholders and customers to deliver tailored banking solutions that support economic development opportunities for Aboriginal and Torres Strait Islander businesses, communities and organisations.  

You'll make an impact each day by:

• Driving growth across NAB's First Nations Business & Community specialisation through business development, relationship management and customer acquisition activities.
• Supporting Aboriginal and Torres Strait Islander businesses, Registered Traditional Owners, Land Councils, Statutory Bodies and community organisations with tailored banking solutions.
• Partnering with Business Banking, Regional & Agribusiness, Small Business and specialist banking teams to identify opportunities and deliver exceptional customer outcomes.
• Collaborating with Credit, Customer Lending Solutions, Fulfilment and Product partners to structure and implement complex banking solutions.
• Acting as NAB's ambassador within First Nations communities, industry forums and government networks to strengthen relationships and generate business opportunities.
• Supporting capability uplift across NAB through Indigenous Business & Community Banker accreditation initiatives.
• Maintaining a strong risk culture while balancing customer outcomes and commercial objectives.

You'll bring to this role:

• A demonstrated understanding of, or deep commitment to learning about, the cultural, political and commercial landscape impacting Aboriginal and Torres Strait Islander peoples and communities.
• Demonstrated business banking experience with strong commercial acumen and customer relationship management capability.
• Strong financial analysis skills, including experience assessing complex customer opportunities and preparing credit recommendations.
• Proven business development skills with the ability to build trusted relationships and generate new opportunities.
• Strong written and verbal communication skills with the ability to influence a diverse range of stakeholders.
• The ability and willingness to travel as required across Queensland to support customers and community engagement activities.
• Experience translating strategic customer opportunities into practical banking solutions through effective stakeholder partnerships.
• The ability to build authentic relationships with Indigenous businesses, community groups and industry organisations.
• Extensive experience within financial services, including business banking, corporate banking, credit or specialised banking environments.
• Previous experience in portfolio management, credit decisioning and customer lending submissions

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work. 

NAB recognises Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples, and the Traditional Custodians of the land where we live and work. We pay our respects to Elders, past, present and emerging, and we are proud to live in a country which is home to the world’s oldest living cultures.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.  If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.