• Join a highly experienced, long‑standing team with a strong track record of collaboration and shared success
• Shape the future of Business Banking by empowering local businesses and inspiring the next generation of bankers
• Manage an established portfolio with a broad and diverse customer base – success in this role is driven by relationship management, commercial expertise and customer focus.

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.

In the role of a Senior Business Banking Manager, you will join the Business Banking team in Chatswood as we strengthen our focus on customer obsession and winning together.

You’ll make an impact each day by:

• Develop, lead and execute business development strategy, for both existing and new to bank customers.
• Working with the Complex Lending Solutions and Deal Structuring & Execution teams in the preparation of business lending proposals, including obtaining and analysing business and industry information, and ongoing portfolio management.
• Initiating solutions to stimulate customer growth in the local market and implement yearly business plans for your complex portfolio.
• Supporting the delivery of the local area’s performance as measured through customer advocacy, financial metrics and employee engagement.

 You’ll bring to this role:

• Substantial experience in business banking and/ or relationship management within a financial institution.
• Strong capability in building both personal and enterprise brands in internal and external markets.
• Strong relationship management and business development capability, with the ability to build trust and deliver great customer outcomes across a diverse customer base.
• Excellent written and verbal communication skills.
• A broad knowledge of banking products and services, including transactional and e-commerce solutions.
• Proven ability to collaborate widely across various business units to obtain the best outcome for our customers.
• The ability to provide technical advice and guidance to customers and other banking departments regarding debt products and deal structuring.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work. 

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.  If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.