Shape the future of Enterprise CRM at NAB. Join our Sales and Marketing Technology team to build scalable Salesforce solutions, simplify complex CRM environments and partner with senior stakeholders to deliver better business outcomes and exceptional customer experiences.

• Build scalable Salesforce solutions that turn business needs into impact.
• Simplify and optimise enterprise CRM to lift performance and customer experience.
• Partner across technology and business to drive adoption and innovation.

Our team are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

As a Senior Analyst Engineer, you will be joining CRM Sales and Service Technology team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to:

• Develop, program and code technology applications software solutions to meet agreed specifications
• Build and manage effective working relationships with senior stakeholders
• Work with key stakeholders on the deliverables of various initiatives within both the technology and business space
• Collaboration with IT on sprint planning, prioritisation, sequencing and benefits sign off and realisation
• Work with teams to analyse business processes, procedures and user requirements in order to establish system requirements 
• Develop solutions and specifications so that agreed requirements can be converted into functional systems
• Improve, enhance and correct systems as necessary

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• 3 to 5 years of experience working and developing and working on the Salesforce platform
• Extensive CRM and Salesforce knowledge (both technical and functional)
• Problem solving and coding skills
• Understanding of regulatory requirements across Banking
• Experience in working with key stakeholders across both technology and business operations

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.