• Join the Medfin team – nurture relationships with Brokers in metro Brisbane
• Utilise your passion for making an impact on our diverse and complex customers
• Promote financial solutions to the Healthcare industry
• Showcase your strong relationship management skills

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Medfin is a specialised Business and wholly owned subsidiary of NAB, with Head Office located at Carrington Street Sydney and State Offices in each mainland State. A business within a business with control of the entire end to end fulfilment process with dedicated Operations , Credit , Audit , Business Support and Finance functions. The division is a specialist finance provider to healthcare practitioners specialising in the medical, dental, veterinary and allied healthcare sectors. Our highly specialised lending product range includes but is not limited to Asset Finance, Goodwill funding, and Practice Property loans. A true market leader with over 25 years of market presence, Medfin prides itself in providing a tailored, efficient service to its clients.

In the role of Relationship Manager – Broker, Medfin, you will join Sam Waterhouse and his high-performing team of Business Bankers who are driving real impact for customers—focused, empowered, and committed to keeping things simple. If you’re ready to make a meaningful difference and grow your career in a supportive, results-driven environment, this is your opportunity.

Each day, you’ll go above and beyond to:

• Build and grow a high-value Commercial Finance Broker network aligned to the Medfin client base, identifying and pursuing new business opportunities.
• Be actively involved with deal structuring and credit writing to deliver on the needs of Healthcare customers business borrowing needs.
• Partner with brokers to understand their business, identifying opportunities to align Medfin’s products and services.
• Educate and uplift broker group BDMs on Medfin’s proposition, strengthening accreditation pathways and market presence.
• Nurture and expand key relationships through trust, transparency and a consistently high-quality service experience.
• Actively manage and execute sales pipelines through planned activity, leveraging expertise across Medfin and the broader NAB Health team.
• Collaborate internally to deliver a seamless, competitive and high-quality experience for broker partners.
• Maintain accuracy and integrity of all activity within CRM (Finesse).
• Build your personal brand within the specialised market, providing authentic insights to strengthen partnerships and outcomes.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• A genuine passion for customer service and extensive customer facing experience.
• Strong financial, business and credit acumen.
• A commitment to strong risk culture, conduct and compliance risk.
• Exceptional communication skills.
• A curiosity to drive efficiencies and effectiveness across the team, business partners and overall value chain by modelling Medfin’s values and behaviours.
• Experience in lending and sound ability to read and interpret all aspects of customer financials, Business Banking experience preferred.
• Proven ability to build, maintain, and leverage strong internal and external networks to drive business growth and customer engagement, experience dealing with brokers preferred.
• An understanding of the Healthcare industry preferred.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.