• Own the digital home lending and insurance roadmap
• Lead a squad delivering measurable sales growth
• Shape customer journeys through data-driven innovation

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships, supporting our ambition to be the most customer centric company in Australia and New Zealand.

In the role of Product Owner, Home Owners & General Insurance, you will join the Digital Sales team as we strengthen our focus on customer obsession, owning it and winning together. You'll be responsible for helping customers choose the right home lending and insurance solutions through our digital channels, while driving digital sales performance and continuous improvement.  

You'll make an impact each day by:

• Owning the digital roadmap for Home Owners and General Insurance and delivering against digital sales targets
• Leading a cross-functional squad of content, design, CRO, analytics and journey specialists
• Prioritising initiatives that maximise customer and commercial outcomes
• Driving experimentation, optimisation and continuous improvement across digital experiences
• Building strong partnerships across Home Lending, General Insurance, Marketing and Consumer Sales teams
• Translating performance insights into actions that improve customer outcomes and sales performance
• Managing squad capacity, dependencies and delivery plans to ensure successful execution
• Maintaining a clear backlog and forward-looking roadmap aligned to strategic priorities
• Championing digital sales across the Home Owners and General Insurance portfolios and influencing key stakeholders

You'll bring to this role:

• Significant experience in digital, product ownership or digital sales leadership roles
• Strong commercial acumen and the ability to connect digital activity to business outcomes
• Experience managing roadmaps, prioritisation and quarterly planning cycles
• Deep expertise in a digital discipline such as content, design, marketing, personalisation or optimisation
• Strong stakeholder management and influencing skills across complex organisations
• Experience leading cross-functional teams to deliver measurable results
• A customer-first mindset with a passion for improving digital experiences
• Experience in banking, home lending, insurance or other regulated industries will be highly regarded

A diverse and inclusive workplace works better for everyone 

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work. 

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.  If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.