• Make a real impact for healthcare professionals across Metro Sydney through tailored banking solutions
• Grow your expertise in one of NAB’s leading specialist banking segments
• Be part of a collaborative, high performing team committed to your success and development

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Health Banking Manager, Sydney you will join a high-performing team of Business Bankers who are driving real impact for customers—focused, empowered, and committed to keeping things simple. If you're ready to make a meaningful difference and grow your career in a supportive, results-driven environment, this is your opportunity.

You’ll make an impact each day by:

• Developing a structured sales approach through needs analysis to drive meaningful customer conversations, deepen relationships, and foster customer satisfaction and referrals.
• Utilising NAB's CRM to record activities, sales opportunities, and specialist referrals, ensuring seamless workflow and collaboration.
• Assisting in writing, processing, and executing lending proposals, providing tailored financial solutions to healthcare clients.
• Proactively manage risk, adhere to compliance requirements, and escalate issues as identified, ensuring a robust and secure banking environment.
• Utilising your expertise, knowledge of the business lending process and customer obsession to manage your stakeholder relationships and portfolios.

You’ll bring to this role:

• Business banking and relationship management experience, with established relationships within health sector, or strong desire to expand into health.
• Complex lending skills and ideally experience/knowledge of transactional banking solutions.
• An emphasis on customer advocacy - understanding customer needs deeply while helping them to anticipate opportunities and challenges
• Customer-obsessed mindset; own customer relationships and follow up on customer challenges until they are resolved
• Able to work with speed, accuracy and respect to deliver the best outcomes for our customers.
• Knowledge of onboarding our customers into the right segment and geography so they are best supported.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.