An opportunity to make a real difference for Australian Businesses. 

• Shape the future of business lending at a market-leading business bank 

• Drive high-impact, strategic initiatives with executive visibility 

• Collaborate with cross-functional teams to deliver tangible results 

• Deliver customer outcomes to help support Australian businesses grow and prosper 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of Head of, you will join the Business Lending Product team that’s doubling down on customer obsession!  

Each day, you’ll go above and beyond to: 

• Own and execute growth and retention initiatives across the Business Lending portfolio 

• Develop and implement new lending propositions to defend and grow market share 

• Analyse industry trends and competitor activity to shape long-term strategy 

• Lead multi-functional teams to deliver transformation and drive adoption 

• Deliver product, process, and policy decisions to maximise customer and business outcomes 

• Drive the execution of strategic initiatives, ensure adoption and performance tracking 

• Explore industry sectors for future market opportunities – collaborate with stakeholders to identify opportunities to deliver holistic solutions for our customers and colleagues 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Significant experience in banking and financial services

• Proven track record in product or commercial management 

• Proven track record of leading a high performing team 

• Demonstrated leadership of multi-functional teams 

• Experience in transformation within an agile environment 

• Strong knowledge of P&L and credit risk in a business/corporate banking environment 

• Delivery and change management experience 

• Tertiary qualification(s), ideally in a financial or business-related discipline 

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.