The Director of Creative Excellence is a newly created role focused on the quality and effectiveness of marketing across NAB. By building and leading the frameworks, reviews and practices that underpin our creative ambition, and working closely with teams and agency partners, the role helps ensure our work is distinctive, memorable and delivers meaningful commercial outcomes.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

Each day, you will work closely with our marketing team to go above and beyond to: 

• Establish and embed NAB’s Creative Excellence approach across the enterprise.
• Partner with marketers on briefs and creative thinking.
• Lead forums that assess creative work.
• Translate learning from creative review into practical guidance for future work.
• Design and deliver creative capability and education initiatives.

We are looking for the best and brightest to deliver the best for our customers. You’ll need: 

• 10+ years experience in senior marketing, brand, creative strategy or creative effectiveness roles.
• Proven experience working with creative agencies and senior creative talent.
• Demonstrated experience operating at scale within complex, matrixed or decentralised organisations.
• Experience partnering with executive leaders and influencing enterprise wide outcomes.
• Experience across brand-led and performance-led marketing environments.

We respectfully ask candidates to hold any questions for the phone interview, where we’ll discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses.  

A diverse and inclusive workplace works better for everyone  

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.   

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.