• Bring your financial services data analytics and reporting skills 

• You’ll join a high-performing, growth-focused business, backing talented individuals. 

• We win in the right way, which is always putting our customers first. 

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.  

In the role of Consultant, Operational Resilience, you will work closely with the Head of Operational Resilience, contributing to key business priorities and continuously improving how we serve our customers.  

You’ll make an impact each day by: 

• Creating data narratives and storylines that translate complex data into clear, compelling insights for leadership forums 

• Translating ad-hoc complex data into executive-ready insights. 

• Managing key initiatives through to implementation, including monitoring progress, risks & issues  

• Partnering with various stakeholder groups including capability stream leads and other partners to ensure delivery timeliness 

• Developing reporting for the portfolio of Critical Operations throughout their end-to-end lifecycle 

• Maintaining Operational Resilience reporting, including all engagement with data providers and the enterprise data and analytics team 

• Identifying critical data elements and other key data attributes supporting Critical Operations 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need: 

• Proven ability to analyse data and present it in an effective and meaningful manner 

• Experience developing new or uplifted reporting, analytics and insights in cross-divisional teams 

• Exposure to and understanding of the banking ecosystem, including critical banking services 

• Prior experience with risk and compliance reporting 

• Work collaboratively across functions to align reporting approach to internal and external better practise, with a focus on escalating potential issues early 

• Understanding of financial services data and able to understand data models and relationships to compile reporting and metrics 

• Exceptional communication and interpersonal skills  

• Outcomes-focused with exceptional attention to detail 

• Customer-obsessed with a continuous improvement mindset 

A diverse and inclusive workplace works better for everyone  

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.   

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.