• Opportunity to work in a dynamic and challenging environment, managing risk across Invoice Finance.
• Work closely with experienced professionals, business partners and customers while developing your career in Invoice Finance.
• Use your strong organisational skills to plan, schedule and conduct field examinations, primarily at customers’ business premises.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of an Analyst Field Examiner, you will join the Invoice Finance Business Analyst team that’s doubling down on customer obsession.

Support the completion of Field Examinations, identify emerging risks, build trusted customer relationships and support strong compliance outcomes at NAB today.

The opportunity:

As a Business Analyst, Invoice Finance Field Exams, you will support the timely completion of field examinations across a designated state for customers using NAB’s Invoice Finance facilities. You will plan, schedule and conduct examinations—primarily at customers’ business premises—covering prospective facilities, periodic reviews and ad hoc requests. Using the field examination template and other available tools, you will provide analysis and insights that help identify abnormal or suspicious activity and support early risk escalation. You may also provide additional coverage nationally to ensure examinations are completed within policy, agreed service levels and quality standards.

In this role you will:

• Plan, schedule and execute high-quality field examinations across the Invoice Finance portfolio, including initial, periodic and ad hoc examinations.
• Apply strong operational discipline to meet service level agreements, quality standards, key risk indicators and performance targets.
• Manage risk and compliance effectively across all areas of responsibility, adhering to relevant policies, procedures and statutory requirements.
• Maintain strong working relationships and engagement with business partners and customers to ensure best outcomes are achieved whilst supporting NAB to monitor risks whilst maintaining strength across the control environment. 
• Maintain a strong focus on the customer and their operating environment, escalating observations that differ from the normal running of the business.
• Proactively identify, analyse and escalate early warning signs, abnormal or suspicious activity, and other emerging risks identified during examinations.
• Provide management with analysis and insights to support informed decisions, influence outcomes and enable timely escalation where required.

What you will bring:

• Strong banking experience, including demonstrated capability in risk awareness, risk management and compliance.
• Experience with Invoice Finance products or similar relevant experience.
• Proven stakeholder management skills and the ability to communicate with influence.
• Excellent organisational, time management and communication skills, with strong attention to detail.
• Sound judgement, personal accountability and a problem-solving mindset.
• Experience in, or good knowledge of, audit functions; exposure to liquidation and insolvency matters is highly regarded.
• A tertiary qualification, ideally in finance, business or a related discipline.

This is a permanent part-time opportunity based in Mackay and the successful candidate will be required to travel for client meetings.

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.