Commercial Consultant
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Job number: 796570
Business unit: Business and Private
Primary position location: 700 Bourke St, Docklands, VIC
Work type: Permanent Full time
Region: VIC- Melbourne CBD
- An outstanding opportunity for an experienced commercial or strategic problem solver within Australia’s #1 Business Bank.
- Use your expertise in creating analytical insight and stakeholder management to support the success of our customers and effectiveness of our bankers.
- Permanent opportunity - Melbourne based
In this Commercial Consultant role, you will:
- Understand our customers, their needs, and how we can better and more effectively engage with them and deliver our industry leading products
- Help set NABs Small Business strategy
- Strengthen NABs Small Business customer proposition and increase the effectiveness of banker led and digital sales, working with our banking and service teams to identify, pilot, and implement change
- Optimise application of risk to ensure efficient operations across distribution channels
- Develop initiatives to understand and optimise cost to service, build share of wallet and processes
- Generate insight from data to uplift how we work and improve our business
- Foster and support a continuous improvement focus and mindset
What you will bring:
- Strong collaboration and influencing skills. A track record of building rapport and credibility quickly with senior stakeholders
- Ability to synthesize complex information to clearly and effectively communicate insights and recommendations (both verbally and written) to all audiences, including senior leaders
- Ability to generate compelling insight from data and quantitative analysis
- Experience in commercial and strategic problem solving with an ability to break down complex and ambiguous problems using structured thinking
- Ability to build and maintain models that measure financial or sales and workload impacts from changes and initiatives
- Comfort with the ambiguous, a positive team mindset, curiosity, and a thirst for learning
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected, and celebrated.
Build your career with NAB
At NAB, we encourage our colleagues to invest in their skills, experiences, and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply.
Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role.
Feel free to reach out to the Talent Acquisition Team with questions but please note, to ensure we run a fair and equitable process for all colleagues, we’ll often guide you to apply through the process outlined above.
Looking for career advice?
We’re excited about your interest in this opportunity! For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.
We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying. If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.
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Advertised: AUS Eastern Daylight Time
Closing: AUS Eastern Daylight Time
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