Consultant, Channel Personalisation
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Job no: 793432
Business unit: Group Chief Operating Officer
Primary position location: 395 Bourke St, Melbourne, VIC
Work type: Permanent Full time
Region: VIC- Melbourne CBD
- Use your channel personalisation specialisation to make an impact
- Use your passion for all things marketing to support a world class marketing team
- Work in a collaborative and inclusive team environment
It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
It’s a good time to see how you can grow your career as a Consultant, Channel Personalisation.
The role:
In this role, you will support the design and build of a world class channel personalisation function through the design, management and delivery of marketing and enterprise owned channel communication activity across all Marketing Squads. Specifically, you are to:
- Design, build and deliver personalised customer communications/experiences within channels and across platforms
- Provide subject matter expertise regarding best practice multi-channel, multi-step communication design
- Drive continuous improvement in efficiency and effectiveness through the Channel Personalisation team, tools and processes
What you will bring:
In this role you need to have loads of passion and be a pro-active self-starter. You are also well organised, have superb attention to detail and apply logic in dealing with problems. Tertiary qualified in a relevant field, you can demonstrate:
- Experience in Marketing and Advertising Technology (MarTech / Adtech), and preferably with the Adobe suite: Experience Manager, Campaign, Audience Manager, Target and Analytics
- Banking and finance background/experience or significant experience in similar roles within a large organisation
- Proficiency in designing, building and delivering personalised customer communications/experiences within channels and across platforms
- Provide subject matter expertise regarding best practice multi-channel, multi-step communication design
- Drive continuous improvement in efficiency and effectiveness through the Channel Personalisation team, tools and processes
- Confidence in building relationships and influencing across all levels of stakeholders
Inclusion and Diversity
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
More focus on you
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.
Join NAB
If you think this role is the right fit for you, we invite you to apply. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
unsolicited CVs from agencies will not be accepted.
#LI-DNI
Advertised: AUS Eastern Standard Time
Closing: AUS Eastern Standard Time
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