• Be part of a collaborative & high performing relationship-driven culture 

• Grow alongside your customers 

• Location: Townsville   

 
Join us on this exciting growth journey! This role sits in our Business Direct Small Business team that’s doubling down on customer obsession and supporting our colleagues. 
 
Each day, you’ll go above and beyond to: 

• Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $3 million. 

• Move with speed in this role to grow revenue and drive customer advocacy 

• Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice 

• Own it by understanding our customers’ needs to provide tailored holistic banking solutions. 

• Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes. 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:   

• Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life 

• Lending experience in business banking or retail banking 

• Agribusiness experience will be highly regarded. 

• Excellent understanding of the SME Market 

• Strong customer and relationship management 

• Problem solving, critical thinking and negotiation skills  

A diverse and inclusive workplace works better for everyone