This is a standout opportunity for a Senior Analyst Reliability Engineer to shape best-practice service reliability, optimise production systems, and influence cross-functional teams to build resilient, high-performing platforms.

• Work in a collaborative environment with highly talented and motivated colleagues who are passionate about winning together
• Drive reliable, high-performing systems at scale.
• Be part of a team that puts customers at the heart of everything they do

Our people are customer‑obsessed. They prioritise the needs and satisfaction of customers above all else. This mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer‑centric company in Australia and New Zealand.

In the role of Senior Analyst Reliability Engineer, you will be part a team doubling down on owning it and moving with speed.

Each day, you’ll go above and beyond to support with:

• Driving an Automation creation, environment maintenance and monitoring
• Automate manual repeatable task in production and deployment while ensuring reliability
• Reduce operational overhead by automating incident management and resolution
• Develop software platforms and frameworks for continuous integration and deployment
• Chaos Engineering & Performance Engineering Participate in production releases
• Ensure that the SDLC procedures defined and documented followed within the service.
• Configuration Management Plan, Knowledge Management
• Own, manage and demonstrate uplift from PIRs for continuous improvement on the release process
• Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role and escalate events, issues or breaches as they are identified.
• Promote shared goals of creating high quality software.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Strong focus on CI/CD, DevOps, Service reliability and Governance
• Experience in providing technology client service
• Proven ability to use relevant data analytics approaches and tools to solve problems and troubleshoot
• Knowledge & experience with building languages
• Excellent documentation and communication skills
• Strong commitment to quality and auditability
• Demonstrated commitment to quality, auditability, risk management, and compliance, operating within regulated environments.
• People leadership capability, including mentoring, coaching, supporting team performance, and role-modelling strong reliability and service behaviours.
• Be able to participate 24x7 when the need arises as escalation to Medium to Critical Incidents or Production Cutover

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.