Senior Consultant, Org Effectiveness

  • 804477
  • VIC- Melbourne CBD
  • People & Culture
  • Fixed term Full time
  • Secondment
  • Opening at: Nov 6 2025 - 06:00 AEDT
  • Closing at: Nov 13 2025 - 23:55 AEDT
  • We are empowered to make a positive difference for customers.
  • Everyone is given the opportunity to learn, grow and achieve. 
  • Make a genuine difference through the work you do.
  • 12 month fixed term opportunity

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Consultant, Org Effectiveness, you will join People & Culture Team that’s doubling down on making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

  • Driving the Domain transition and squad relaunch
  • Leading additional workstreams that contribute to system wide settings across the bank for example, design / embedment of Domain standards and ways of working, capability uplift, Process simplification, Tooling
  • Embed customers into how we work, contribute to improving ways of working across the bank and act as the custodians for the standards and governance for how we work
  • Be accountable for the ongoing development and expansion of the end-to-end delivery cycle, including tools and relevant supporting enterprise processes (i.e. financial/risk management, investment cycles).
  • Input into delivery tooling backlog and prioritisation decisions with the relevant technical Product Owners.
  • Input into development of the Org model strategy, particularly how it relates to delivery processes, tooling and flow.
  • Ensure adherence to delivery process & tooling controls by Domains within the defined risk tolerance.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

  • Extensive experience in org transformation roles.
  • Demonstrated experience leading mid-to large scale transformation, ideally op model related, and at scale in a complex organisational environment.
  • Proven experience in navigating complexity and bringing together moving parts and stakeholders to deliver successful outcomes.
  • Demonstrated experience in delivering end-to-end processes with consideration of various stakeholder needs (i.e. business and technology).
  • Some experience with Technology ways of working (i.e. Platform-mindset, DevOps) and how these align to broader enterprise delivery processes is preferred.
  • Lean and agile methodologies and commercial & technical acumen.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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