• Influence change at scale, partnering with senior stakeholders in a complex, regulated environment.
• Lead end‑to‑end transformational change on enterprise‑wide initiatives.
• Make a meaningful impact on customer and colleague experiences through strategic change delivery.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

We have two 6-month Fixed-term Opportunities available:

• In the role of Senior Consultant, Change, you will join the Transformation Divisions Change Capability team to deliver change on Anti-Money Laundering (AML) Reforms across the Enterprise.
• In the role of Senior Consultant, Change, you will join the Transformation Divisions Change Capability team to deliver change initiatives within Customer & Colleague Platform Modernisation Domain.

Each day, you’ll go above and beyond to:  

• Change leadership - provide the program/project with day-to-day change management leadership and subject matter expertise. Ensure change activities have end-to-end ownership. Delivery of the change work as per agreed plans, ensuring co-ordination and integration of activities.
• Change impact assessment & transition planning - drive the identification of business impacts and assess organisational readiness.
• Stakeholder management - identify all stakeholders impacted by the program/project and create an effective engagement plan to maximise the readiness.
• Communication - develop a communication approach and execute activities that supports all stakeholder groups impacted by the program/project.
• Training and support materials - complete a training needs analysis, develop a training approach & any supporting materials e.g. reference materials, instructional documents etc.
• Adoption metrics – developing the metrics, create a plan to monitor, track and pivot as required; to realise project benefits.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Strong transformational change experience and management, preferably with end-to-end change.
• Strong strategic planning capabilities, structured problem solving and navigating complex environments.
• Exceptional communication and stakeholder management skills.
• Strong ability to work comfortably with ambiguity and collaborate with relevant stakeholders.
• Understanding of risk, legislative and regulatory changes impacting decision making.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. 

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.