Product Owner- Corporate & Institutional Banking
- Driving customer-focused innovation and delivering strategic solutions for complex banking needs
- Shaping the future of banking through agile leadership and customer-centric design
- Permanent opportunity Melbourne or Sydney
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of a Product Owner, you will join Tech Assets & Insights Servicing C&IB that’s doubling down on moving with speed and winning together.
Each day, you’ll go above and beyond to:
- Define and communicate the product vision and roadmap.
- Accountable for the success of squad outcomes
- Collaborate with squad members to refine features and user stories, including defining acceptance criteria
- Work closely with the Scrum Master to manage backlog and participate in agile ceremonies
- Communicate and engage with stakeholders outside the squad
- Protect squad members to enable focus and avoid context switching
- Resolve problems and create product collateral
- Monitor results and feedback to drive improvements
- Own one or more products/services of limited to medium complexity
- Interact with diverse stakeholders to understand demand while keeping the customer voice front of mind
- Manage aspects of the product lifecycle, including financial targets and risk management
- Detect and address product issues early
- Monitor product performance using metrics that demonstrate customer outcomes (e.g., satisfaction scores, complaints)
- Drive the continuous improvement and delivery of AML and KYC journeys within FenX, ensuring compliance with regulatory standards, optimising onboarding and refresh processes, and partnering with tech and business stakeholders to proactively address emerging requirements.
We’re looking for the best and brightest to deliver the best for our customers. You’ll need:
- Tertiary, Post Graduate qualifications preferred
- Proven experience as a Product Owner or similar role.
- Excellent communication and stakeholder management skills
- Extensive experience working in Agile environments
- Comfortable in leadership roles, including facilitating workshops
- Strong ability to innovate, adapt, and quickly learn new skills
- Project delivery and knowledge of the software development cycles
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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