• Build long-term relationship by understanding and adapting to changing customer needs
• You will be tasked to find the simple solutions when things are complex or don't make sense.
• We bring the right people together, knowing diverse ideas achieve more.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Consultant, Creative & Content Development, you will join the Personal Banking Marketing team that’s doubling down on moving with speed and keeping it simple.

Each day, you’ll go above and beyond to:

• Be responsible for work which is performed within established routines, methods and procedures and may include supervisory responsibility for a team of employees.
• Ensuring the successful production of content and creative assets within the squad and the creative outputs of partners including 3rd party creative agencies
• Developing copy for customer communications
• Improving the capability of Creative/Content Development resources
• Maintaining adherence to brand guidelines
• Proactively manage risk, meeting all policy and compliance requirements; perform controls; adhere to process and procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).               

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Experience in marketing campaign execution
• Banking and financial industry
• Ability to manage multiple competing priorities
• Stakeholder management experience
• University graduate
• Agile delivery experience

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.