• Drive sustainable growth by building strategic relationships and deep customer understanding.
• You will be tasked to find simple and creative solutions when things are complex or ambiguous.
• We bring the right people together, knowing diverse ideas achieve more.
• Fixed Term 12-month contract

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Consultant, Segment Growth - New Arrivals, you will report to the Head of Deposit Segment Propositions Growth that’s doubling down making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Qualify and execute on growth opportunities, including strategic partnerships that specifically support NAB’s ambition to grow our New Arrival (migrant) market share
• Identify the customer sub-segments that represent the highest growth potential and understand the gaps in their current experience.
• Think outside the box to devise and deliver new to world solutions including GTM innovation that address key pain points /or offer customer delight.
• Be accountable for developing detailed partnership agreements (including MOU’s and contracts) and taking these through NAB’s approval process, including Third Party sourcing, Legal, Risk and Financial Crime
• Develop the framework and measures for creating joint business plans, managing partnerships ongoing, including performance reporting and developing a regular governance cadence with partners
• Work closely with peers in other Customer Divisions to ensure we leverage these opportunities at Enterprise level.
• Leverage understanding of global best practices and propositions in migrant banking

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Recent and relevant partnership experience or migrant banking
• Experience identifying, developing and supporting strategic innovation opportunities that support the business strategy
• Demonstrated understanding of Banking and financial services.
• Relationship/key account management, including the ability to draft MOU’s and contracts
• Banking & FS knowledge (Canada, UK or Dubai/ SG/HK experience preferred)
• Developmental people leadership
• Customer obsession

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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