• Support the generation of digital strategy and insights to guide priorities and investment in driving customer and colleague outcomes at NAB!
• This role suits an ambitious and proactive problem solver, curious about understanding the root cause problems and bring your existing banking knowledge to solve it!
• Able to engage across product, technology and commercial conversations leading with a point of view of the core priorities for NAB!

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In this Consultant (Digital Strategy & Transformation) role, you will be joining the Digital Strategy & Transformation team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to:

• Synthesise findings and develop compelling, structured business presentations that clearly articulate recommendations
• Partner with colleagues across the digital domain as well as external Business Units to ensure strategy aligns with core digital priorities
• Develop a detailed understanding of the banking industry and trends, including implications for NAB
• Lead with a point of view on the core priorities requiring investment of time and money from digital as well as other domains, with a particular focus on sequencing
• Synthesis multiple sources of information to create compelling corporate storytelling and visual PowerPoints

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Strong experience in a consulting or corporate roles driving strategy and insights to influence priorities and milestones
• Banking and Financial Services industry knowledge with an understanding of core banking products and customer needs
• Experience in digital channels, interactions and measurements
• Experience in commercial and technical conversations
• Proven track record in transforming business priorities through commercial and customer lead insights
• Strong PowerPoint and visual storytelling
• Strategic thinking & leadership
• Research and synthesis of key insights
• Work autonomously and lead with a point of view
• Excellent written and verbal communication of concepts and recommendations

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.