• We are empowered to make a positive difference for customers and communities.
• Everyone is given the opportunity to learn, grow and achieve. 
• Make a genuine difference through the work you do.
• 8-month fixed term opportunity

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Consultant, Creative Content Development, you will join the Personal Banking Marketing Team that’s doubling down on making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Win in the right way, which is always putting our customers first
• Join a team that’s agile and focussed on best practice marketing campaign delivery while having fun at the same time
• Plan, development, implement and optimise best in class end to end creative and content across the omnichannel media mix.
• Implement creative and content campaigns across TV, Outdoor, Online Video, TikTok, Audio, Instagram, Facebook, Search, Internal owned and digital channels.
• Leverage customer and market insights to develop and optimise segment specific creative.
• Maintain and drive the relationship with all 3rd party creative agencies.
• Report, analyse and optimise marketing campaigns to drive clear outcome-based results.
• Maintain a “one way, same way” approach to developing creative campaigns.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

You are a customer obsessed and outcome focused marketer specialised in omni-channel creative and media campaigns who is passionate about all things marketing and customer that will bring;

• Proven and demonstrable experience in marketing campaign experience across all omnichannel media channels.
• Extensive experience in the end to end development of creative, content and media planning and implementation.
• Creative or Media Agency experience or prior experience in the Banking and financial industry
• Senior stakeholder management experience
• Commercial acumen demonstrated through your ability to understand performance outcomes and insights to make optimisations to drive results.
• A tertiary qualification in marketing or communications

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.