Join a high performing team that provides an unrivalled service experience to our brokers, helping our customers meet their personal and business goals through a strong Business Banking partnership.

 

 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

 

In the role of Business Development Manager, you will join the Commercial Broker team in Brisbane, that’s doubling down on working with speed.

 

You will work closely with Alex Wellman, our Senior Business Development Manager.

 

• Originate business bank lending applications exclusively for broker-introduced customers in QLD.

• Generate revenue by uncovering all financial needs for broker-introduced customers.

• Undertake proactive calls to your aligned broker network with structured objectives and outcomes. 

• Work closely with your aligned Senior BDM to build broker relationships and support business development.

• Create broker loyalty through delivery of exceptional service to our brokers and customers.

• Respond to queries regarding product, policy, and process to make it easier for brokers to do business with us.

• Build your knowledge base, collaborating with stakeholders across all areas of business banking.

 

• Established track record providing an exceptional service experience.

• Excellent communication skills – not being afraid to pick up the phone!

• Willingness to problem solve simple broker problems and issues in a timely manner.

• Demonstrated team work to accomplished shared key performance measures.

• Superb time management and feels at ease delivering to high demand.

 

We respectfully ask candidates to hold any questions for the phone interview, where we’ll discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses. 

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.