• Multiple 12-Month Fixed-Term Full Time Opportunities based in Melbourne or Sydney 
• Bring your Learning Capability expertise and join a collaborative team of innovators 
• You will be tasked to find the simple solutions when things are complex or don't make sense. 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of a Consultant, you will join the Personal Banking Learning Team that’s doubling down on owning it. 

Each day, you’ll go above and beyond to: 

• Act as a trusted learning partner for the Personal Banking business, supporting in learning, capability and content proposition. This includes looking at strategic learning pathways, coaching frameworks and content governance.  
• Analyse, recommend and implement more efficient ways of delivering learning i.e. learning modality. 
• Uplift Personal Banking colleague engagement through development of meaningful learning experiences. 
• Maintain strong engagement with Personal Banking teams to deliver and design learning initiatives aligned their strategic priorities. 
• Proactively ensure risk and compliance is adhered to as part of your day-to-day role. 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Proven experience in a continuous improvement function, learning consulting and Instructional design. 
• Experience supporting large-scale capability and/or transformation projects. 
• Strong stakeholder management with the ability to build strong relationships with senior stakeholders, understand stakeholder needs, and manage expectations. 
• Ability to demonstrate strategic thinking and problem solve to make informed decisions. 
• Excellent written and verbal communication skills. 

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.