• Bigger picture experiences to build long term career runway at NAB
• Rewarding opportunity to put the customer at the heart of all you do
• Permanent opportunity based in Sydney

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of Associate Director, you will join the Transaction Banking C&IB team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to: 

• Bring the best of NAB to corporate customers through your relationship building qualities.
• Manage the execution of the industry growth plans to deliver on revenue associated with payments and liquidity management.
• Deliver bespoke frictionless Transaction Banking structures that provide financial and operational efficiencies for our clients.
• Execute on sector aligned product initiatives that compliment C&I strategic objectives at both a client and portfolio level.
• Deliver actionable Transaction Banking insights to both internal & external audiences.
• Communicate client feedback back into product for the continuous improvement and broader product roadmap/strategy.
• Proactively manage risk, meeting all policy and compliance requirements; perform controls; adhere to process and procedures pertinent to role; and escalate events, issues, or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Proven knowledge and experience in transaction banking and an understanding of best practice capabilities, products, and processes
• A curious mindset in seeking out opportunities to increase share of wallet for corporate customers in the portfolio.
• Proven capability in managing complex client relationships and driving client advocacy.
• Demonstrated tenacity and resilience to increase enterprise value driven by working closely with and maintaining strong agreed strategy with the Corporate & Institutional Bank
• Ability to build and maintain effective and constructive working relationships with a range of senior internal and external stakeholders.
• Strong ability to communicate at both strategic and operational level internally and externally, making effective decisions balancing business and stakeholder needs.

A diverse and inclusive workplace works better for everyone