• Drive superior client outcomes and lead with innovation across the Government, Education & Community (GEC) sectors.
• Build new to bank customer relationships & maintain existing relationships.
• Our vision is to be Australia and New Zealand’s most customer centric organisation. This vision is underpinned by putting customers at the heart of everything we do, becoming trusted partners in their businesses and their personal dreams and their day to day communities. We back the bold who move Australia forward, but first and foremost, we get the basics right to deliver what we promise, making it easy to deal with us.

The NAB Government, Education and Community team provides dedicated financial solutions to the government, education (schools and childcare), not-for-profit, community, religious and alternate housing sectors. To continue delivering banking excellence across these sectors, NAB is seeking an experienced banking professional to join our specialists banking team. A banker who is passionate about growing and building relationships with clients, delivering the right outcomes – client, financial and risk – and meeting the rising community expectations of banks.

The Associate Director role presents an exciting opportunity for you to lean on your natural ability to be innovative and strategic to ensure success within these important and community focussed sectors. Working within a team of highly capable bankers, who are experts across the GEC specialised sectors, you will collaborate extensively with this banker network and support functions, both in NSW and interstate. Central to this high-paced role is the responsibility for developing the strategy and delivering the customer value proposition and segmentation, gathering industry and customer insights, fostering and collaborating with industry networks, and keeping up-to-date on industry policy and the macro environment.

In this role, a typical day for me will include:

• Personally manage and develop a portfolio of clients, displaying strong Net Promoter Scores and maximised share of wallet.
• Develop, lead and execute business development strategy, for both existing and new to bank customers, to ensure delivery of the Business & Private Bank business plan.
• Work with the Complex Lending Solutions and Deal Structuring & Execution teams in the preparation of business lending proposals, including obtaining and analysing business and industry information, and ongoing portfolio management.
• Support the delivery of the local area’s performance as measured through customer advocacy, financial metrics and employee engagement.
• Continue to build your own, GEC and enterprise brand in both internal and external markets.

To be considered for this role you will possess:

• A strong and demonstrated capability in credit analysis and debt structuring
• A broad knowledge of banking products and services, including transactional and e-commerce solutions, and how these can assist customers to grow their business and operate efficiently and successfully
• Proven ability to collaborate widely across various business units to obtain the best outcome for our customers
• Substantial experience gained via working in a major financial institution in business banking and/or relationship management
• Capability in building your own and enterprise brand in both internal and external markets.

Your experience in seeking to understand your customer’s needs deeply by embedding yourself as a trusted partner and going above and beyond will impress. Trusted for the way you operate and putting the customer at the heart of everything you do will be considered the basics, enabling you to deliver on what you promise and make doing business with NAB easier.