Analyst, Premier Customer Engagement
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Job number: 796891
Business unit: Personal Banking
Primary position location: 700 Bourke St, Docklands, VIC
Work type: Permanent Full time
Region: NSW- Sydney CBD, VIC- Melbourne CBD
- We are empowered to make a positive difference for our customers and communities.
- You’ll join a high-performing business, backing talented individuals.
- Recognised as a top #2 employer on the 2024 LinkedIn Top Companies list to grow your career.
In this Analyst role, you will:
- Collaborate across divisions to support the delivery of strategic leads through process & data modelling as well as reporting.
- Assist in building capability on leads and lead orchestration.
- Analyse data and draw insights on customer sentiment & feedback to assist leaders in making the right decisions.
- Build Standard Operating Procedures to support colleagues in their daily engagements.
What you will bring:
- Proven experience within a Business Analyst role or similar.
- Strong skills in data analytics and insights is a must.
- Exceptional stakeholder management and communication skills.
- Background in marketing or similar is highly advantageous.
A diverse and inclusive workplace works better for everyone.
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status.
Advertised: AUS Eastern Daylight Time
Closing: AUS Eastern Daylight Time
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